Mandala Airlines Takes to the Sky with Cloud Technology

Mandala Airlines Takes to the Sky with Cloud Technology
Mandala Airlines invests in cloud based airline management system to manage essential operational functions.

Auckland, New Zealand 29 April 2013 – Mandala Airlines, Indonesia’s low-cost carrier that’s committed to offering customers great value fares and friendly service while maintaining the highest standards of safety, security, and on-time performance, has chosen to deliver all aspects of their airline resource planning and control to ensure a safe and efficient crew and operational environment. will enable Mandala to manage day-to-day aircraft and crew utilisation as well as control and report on core operational information. This enables them to manage their business, achieve regulatory compliance, maximise operation efficiency and focus on scalable growth.’s next generation airline management system is a shift from traditional software models to the internet where software, data access and storage is delivered remotely via the Internet rather than via local servers. The shared infrastructure means the system works like a utility: Airlines only pay for what they need, upgrades are automatic, and scaling allows for future airline growth. With cloud computing the costs associated with legacy systems are eliminated because the additional software, hardware and infrastructure is the responsibility of the vendor.

Mandala Airlines’ users can go online anywhere using any Internet-enabled device to access all relevant applications and data. has also drawn inspiration from the best of social web applications to provide a method that allows airlines to collaborate and communicate in real-time, keeping all stakeholders informed. This access to a wider group allows both office-based and mobile users to provide greater visibility and situational awareness to the entire airline. Among many other benefits Mandala Airlines will experience increased convenience for the crew, time savings, an audit trail and ongoing cost effectiveness.

“Having the right technology that enables an efficient and effective operation is essential to Mandala Airlines as a fast-growing carrier,” said Michael Coltman, Vice President of Operations, Mandala Airlines. “We are confident in what provides as we have looked at the other options available. offers Mandala the right products and services needed to help run an efficient airline, while allowing us to grow.”

A low-cost carrier operating in the current competitive environment must operate at maximum efficiency. The system will provide Mandala Airlines measurable results, with savings coming from the flexibility of the solution, speed of deployment, scalability and capability to expand across group operations in multiple jurisdictions. Mandala Airline’s investment today in game changing technology will pay off handsomely in the long run,” said Mark McCaughan, CEO, Merlot Aero Limited.

About Mandala Airlines
Mandala Airlines is committed to offering customers great value fares and friendly service while maintaining the highest standards of safety, security, and on time performance. The airline operates a fleet of brand new Airbus A320 aircraft from Jakarta and other cities in Indonesia to a number of local and international destinations. As a partner of Tiger Airways, Mandala’s reach extends to Tiger Airways’ network of over 50 destinations across 13 countries in the Asia Pacific region.

The airline’s main shareholders are Saratoga Capital and Asia’s leading low cost carrier, Tiger Airways. Please visit or contact our call centre at +62 (021) 2939 6688.

About Merlot Aero Limited is a New Zealand-based software company with a presence in Australia, Malaysia and Canada. The team has more than 50 years experience collectively in designing, developing and delivering innovative software to the aviation sector. The business continues to rapidly expand its product foot-print in a diverse range of airline operations around the world.

For Further Information, Contact:
Mark McCaughan
Merlot Aero Ltd
Tel: +64 (0)9 361 2400
Mob: +64 (0)21 605 149

North America:
Bob Wootan
Merlot Aero Limited
Tel: +1 250 361 3386

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